Privacy

Your identity is exactly that. Yours.

Your IDMe Wallet is built so you choose who sees your information, and when.

Man in a brown sweater sitting at a wooden desk working on a laptop in a room with shelves filled with books and framed photos.

User controls

You’re in control

See, manage, and update your wallet anytime.

You choose which participating organizations you authorized to receive your verified information.

Your wallet lists the companies or services you’ve authorized and what each received.

Confident woman in business attire walking outdoors by a modern building with large stone columns, holding a smartphone in one hand and a black bag in the other.

Share only what’s needed

We believe minimal is best and share only what’s needed to confirm your credentials. When a store checks that you’re a teacher, it learns only what it needs to confirm eligibility.

Some government programs require more identity details. In those cases we share only what the agency requests, with your consent.

Protected from the first step

The moment you create your wallet, protecting it becomes our job.

Your account

Multi-factor sign-in.

Your data

Encryption, access controls, and monitoring.

Fraud defenses

AI detection, document checks, device and behavioral signals, and human review.

Certified at the highest level

We confirm you’re you with document checks and biometric matching.

IDMe is approved by the Kantara Initiative as a NIST 800-63-3 IAL2 / AAL2 credential service provider.

80+ government agencies and 1,200 consumer brands rely on IDMe.

Questions about privacy

Do you use facial recognition and biometrics?

Yes. We use face matching to verify you against your ID photo and catch duplicate wallets and fraud. Read our biometric policy.

Can I close my wallet?

Yes. If you choose to, your wallet and its credentials will be deactivated. Learn more about our data retention policies.

When do you share information with government agencies?

Governments don’t get direct, unfettered access to user data or our encryption keys. Additional information requires a subpoena, warrant, or other legal process. If we reasonably believe an account is involved in fraud, we may share limited information with the relevant agency.

What do I do if something looks suspicious with my IDMe Wallet?

Read what to do if you suspect a scam or hacking and report any suspicious activity.

Make sure to set strong, unique passwords and enable multi-factor authentication (MFA) for any wallet you own that contains sensitive information or financial details.