AI and Interviewing at ID.me

Overview

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews.

Acceptable Uses of AI

You may use AI tools to:

  • Proofread and edit your work for grammar and spelling
  • Summarize your resume
  • Practice interview questions

Unacceptable Uses of AI

Please refrain from:

  • Using AI to generate full responses to written case studies or assignments
  • Presenting AI-generated work as your own
  • Using AI tools to generate or suggest responses during live interviews
  • Using AI note-takers, meeting assistants, or other automated tools to record, transcribe, or summarize any part of an interview. This includes bots, apps, browser extensions, and features built into your device or meeting platform.

Disclosure

If you use AI tools to assist with any part of your application, please disclose this in your submission. Transparency helps us better understand your process and intent.

Consequences

Violating these guidelines may result in removal from the hiring process.

Final Note

We understand that AI tools are becoming more prevalent in job searches. Our goal is to ensure we assess your individual skills and experiences accurately.

FAQ - AI Use During the Interview Process

1. Can I use ChatGPT or other AI tools to help write my resume or cover letter?

Yes. Using AI to proofread, summarize, or refine your writing is acceptable. We encourage tools that help you express yourself clearly, as long as the ideas and content are your own.

2. Can I use AI to generate answers to case studies or written assignments?

No. We want to understand your own thinking, problem-solving, and creativity. Submitting AI-generated responses as your own is a violation of our policy.

3. What about practicing for interviews with an AI coach?

Yes. Using AI to practice or prepare for interviews is fine.

4. Can I use AI tools during my interview?

Yes, if ID.me specifically asks you to use AI for an interview activity or your recruiter approves your request well in advance of your interview. Otherwise, AI tools may not be used during interviews, including to generate answers, take notes, record, transcribe, or summarize.

5. Should I tell you if I used AI to help with my application?

Yes, please! If AI played a role in drafting any part of your materials, such as your cover letter, resume, or written responses, briefly mention this in your application or when speaking with your recruiter. We value transparency. Disclosing permitted AI use won’t negatively impact your candidacy.

6. What happens if I violate the AI policy?

Using AI in violation of this policy, such as submitting AI-generated work as your own or using AI during interviews without authorization, may result in removal from the hiring process.

7. Why does ID.me care about this?

We use AI tools in our work too! The interview process helps us get to know you—your ideas, your experience, and your voice. We want to understand how you think, solve problems, and approach the work.