“By embedding IDMe into the request process, we are helping healthcare organizations confirm that records reach the right person while reducing unnecessary friction for patients.”
Healthcare
The identity layer for healthcare
Secure every touchpoint, from patient care to provider workflows. Verify employees, patients, and providers, then reuse that trusted identity across onboarding, access, account recovery, patient matching, and care delivery.
Customers advancing healthcare access
The trade-off
Fragmented identity creates friction and risk
Across patient, provider, and employee workflows, people need to move between systems without repeatedly proving who they are. When identity verification stops at hiring, registration, or credentialing, that continuity breaks down, leaving organizations to stitch together fragmented records and credentials while fraud slips through the gaps.
Our approach
One identity layer connects the journey
IDMe establishes a high-assurance digital identity that patients, providers, and employees can securely reuse across authorized workflows. The user stays in control of what’s shared and when.
Built for patients and those who take care of them
95M+
high-assurance IAL2 credentials
already accepted at SSA and CMS
~5M
doctors and medical professionals
use IDMe to prove who they are and access healthcare systems
85+
healthcare organizations
use IDMe to verify the patients, providers, and employees they serve
How it works
For patients
1
Connect patient workflows
Add IDMe to portal enrollment, account recovery, medical-record requests, and patient-matching workflows through APIs and supported integrations.
2
Verify and sign in
New patients establish a high-assurance identity, while returning users sign in with an existing IDMe credential. Layered defenses help legitimate patients through while catching fraud.
3
Share with consent
Patients see what information the organization requests and approve what they share in that interaction.
4
Connect patients to care and records
Verified identity help organizations connect patients to the right account and records, reducing repeated verification and manual review.
For providers
1
Connect provider workflows
Integrate IDMe with provider onboarding, credentialing, EPCS, e-prescribing, claims, and telehealth workflows.
2
Establish a verified identity
Providers complete high-assurance identity verification when registering for NBME exams, then reuse that credential throughout their career.
3
Link identity to credentials
Pair the provider’s verified identity with professional information, such as NPI, DEA registration, state licensure, or exclusions screening.
4
Reuse across authorized workflows
Providers can use the same credential across connected clinical and administrative systems without repeating the full process.
PARTNERS AND INTEGRATIONS
Connected across the healthcare ecosystem
IDMe works with healthcare technology partners and connects to the enterprise systems organizations already use. Through APIs and integrations, IDMe brings identity verification into patient access, health data exchange, provider credentialing, e-prescribing, and workforce workflows.
“Being able to verify identity within the iPrescribe app, without a lengthy and complicated process, means that clinicians can prescribe faster and easier than before.”
“Having IDMe as our identity-proofing layer is essential for protecting PHI.”
.avif)
.png)
Frequently asked questions
What is IDMe used for in healthcare?
What is IDMe used for in healthcare?
IDMe is a reusable digital identity layer that healthcare organizations use to verify patients, providers, and employees during high-risk interactions, including hiring, account recovery, patient registration, medical record access, and provider credentialing. Instead of building separate verification for each workflow, organizations accept one IDMe credential across every connected system.
How does IDMe compare to other identity verification solutions?
How does IDMe compare to other identity verification solutions?
IDMe brings unmatched scale and reach: About 70% of people accessing a healthcare organization for the first time are already verified and simply reuse a credential they own. For everyone else, IDMe offers multiple verification pathways — self-service, live video chat, and in-person verification — reaching populations automated-only tools often miss, like older adults and rural communities.
Can IDMe support patients who need help verifying online?
Can IDMe support patients who need help verifying online?
Yes. IDMe offers self-service, live video chat (24/7, 240+ languages), and in-person verification at 700+ locations for patients automated-only tools can't reach. Lowest-income users pass automated-only checks at 32%; video chat lifts that to 81%.
How does IDMe work with our IAM, HR, and clinical systems?
How does IDMe work with our IAM, HR, and clinical systems?
IAM and SSO platforms manage authentication and access after an account has been established. IDMe adds identity proofing—helping confirm that the person creating, accessing, or recovering an account is who they claim to be—and works alongside existing systems through APIs and supported integrations.
Does IDMe share patient data with healthcare organizations?
Does IDMe share patient data with healthcare organizations?
No more than a patient explicitly authorizes. IDMe shows users exactly what verified information an organization is requesting and requires their consent before sharing it, limiting each exchange to only the information required for that specific interaction.
Bring trusted identity to every healthcare workflow
See how IDMe can protect access, reduce manual work, and connect people to care across the systems you already use.