COMMERCE

Reach, verify, and retain high-value customers

Acquire and convert customers from high-value audiences, including military members, nurses, teachers, students, first responders, and more, through IDMe's established network. Verify once to prevent discount abuse, recognize members on every return visit, and build lasting customer relationships with first-party data.
Talk to Sales
Composite image with three photos showing community roles: a close-up of a U.S. soldier saluting, a smiling woman teaching children in a classroom, and a nurse in scrubs reviewing a medical monitor in a hospital room.
Trusted by thousands of leading commerce & loyalty brands
A digital interface showing a Certificate of Release or Discharge from Active Duty partially visible behind a checkout box with subtotal $110, a prompt to apply discount, and a large button labeled WELCOME, accompanied by a button saying Email to verify and a locked Show Code button above.
The trade-off

Is your offer driving growth, or just a one-time perk?

Leaky promo codes erode margins, and single-use verification tools force shoppers to re-prove eligibility every time, creating friction that costs sales right when you’re trying to win them over. Neither proves you’re acquiring truly new customers, personalizes what’s next, or shows incremental revenue.
Our approach

Turn targeted offers into strategic growth

IDMe helps you reach specific segments, confirm their eligibility, and turn a one-time offer into an ongoing customer relationship. Returning members are recognized automatically and, with their permission, you can use their verified status in your CRM and loyalty programs to personalize future engagement.
Light blue backpack with multiple zippered compartments next to a checkout interface showing a subtotal of $99 and a green button labeled Sign in with ID.me.

Get more value from every qualified offer

Bring in new customers

Engage new shoppers from high-intent audiences through IDMe's member network and your own marketing channels.

Drive repeat purchases

Add customers’ verified community status to your CRM and loyalty program to personalize campaigns, increase purchase frequency, and lift lifetime value.

Protect your margins

Real-time verification means only eligible customers redeem, so a bigger discount doesn't become margin lost to people who don't qualify.

45%+
new-to-file
Expand your reach to new customers and untapped audience segments.
92%
pre-verified
Transactions from pre-verified shoppers, meaning less friction or no need to verify again.
<10
seconds
Average verification time for returning members, reducing checkout friction.

How it works

1
Design your own program

Choose the communities you
want to reach, the benefits you’ll offer, and where you’ll promote them.

2
Reach verified members

Promote the offer through your own channels and connect with eligible shoppers across IDMe’s network.

3
Verify eligibility in seconds

IDMe confirms eligibility; returning members simply sign in with their existing wallet.

4
Convert and keep growing

Deliver the offer, measure performance, and use verified data to personalize future engagement.

Built for the way your industry sells

Apparel & footwear

Build loyalty without blanket promotions

Deliver verified offers across online checkout, loyalty apps, and in-store registers to attract new shoppers and encourage repeat purchases.
Smiling young woman with curly hair holding a smartphone in one hand and reaching out to take a brown shopping bag handed to her.
Travel & hospitality

Turn verified rates into repeat stays

Protect exclusive rates across hotel bookings, resort stays, and membership programs, so verified guests keep coming back.
Man in light gray blazer and green shirt holding a smartphone and a boarding pass, standing with a suitcase in a modern hotel lobby, with an overlay showing hotel check-in details and a 'Sign in with IDMe' button.
Food & beverage

Give customers a reason to come back

Bring verified offers into restaurants, loyalty programs, and subscriptions to attract new customers and encourage repeat orders.
Three friends sitting at a wooden table in a restaurant, enjoying food and wine while laughing and smiling together.
Automotive

Protect high-value automotive offers

Verify eligibility for rebates and other automotive incentives, helping reduce costly misuse while making it easy for customers who qualify to redeem them.
Smiling woman in a beige outfit sits in the driver's seat of a car, reaching to take a car key from a person's outstretched hand outside the vehicle, with a graphic overlay showing a test drive sign-in prompt featuring a user's photo and a green button labeled 'Sign in with IDMe'.
Lifestyle & technology

Grow basket size with your most engaged shoppers

Attract high-intent shoppers with protected offers that encourage larger baskets, repeat visits, and long-term engagement.
A smiling woman with long dark hair arranging a textured beige pillow on a light gray sofa in a modern living room with a kitchen and dining area in the background.
Sports & entertainment

Reward your biggest fans with exclusive access

Verify eligibility for ticket offers, reduce unauthorized use, and keep high-intent fans moving toward purchase.
A group of diverse sports fans cheering enthusiastically with raised arms in a stadium, celebrating and clapping.

What our customers say

“The run rate is 3X of what we were doing before, which is great. This is a lever we’re happy to have. ”

Max Boot
Corporate Director, Revenue Management

“This program is a small way for Crunch to encourage investments in physical fitness while honoring and thanking this community for their service.”

Jim Rowley
Executive Chairman

“They’ve taken something that we previously found incredibly hard to do—validating someone’s status—and enabled us to pass along a discount.”

Dave Demsky
VP, E-Commerce Operations

Related resources

Frequently asked questions

How does IDMe help brands run targeted discount programs?

IDMe verifies that shoppers qualify for community offers, including military, nurse, teacher, student, and first responder discounts. Brands can use that verification to reach new customers, limit discount abuse, and continue engaging verified shoppers.

Which audiences can my brand verify with IDMe?

IDMe supports military members and veterans, first responders, nurses, teachers, students, and other eligible groups. Your brand chooses which supported communities and can customize eligibility within each one, for example verifying active-duty service members only rather than all military affiliations.

Where can shoppers find my offers?

Offers can appear on your website or at checkout, in participating stores, and in IDMe Shop. IDMe can also promote offers to relevant audiences through email, newsletters, and other marketing placements.

Does IDMe verification slow down checkout?

No. Many members are already verified with IDMe, so they just sign in and confirm eligibility, typically in under 10 seconds. New members complete a one-time verification, then they're set for every future verification.

Does IDMe verification work for guest checkout?

Yes. IDMe verification confirms who a shopper is even when they check out as a guest, so you're not starting from zero just because they skipped creating an account.

How does IDMe integrate with my ecommerce, CRM, and loyalty systems?

IDMe integrates with ecommerce checkouts, mobile apps, landing pages, CRM systems, and loyalty programs. With the shopper's permission, verified status syncs to a persistent member record, so brands recognize returning shoppers over time and inform marketing and loyalty efforts without storing the underlying identity data.

How does IDMe verification work in stores?

Shoppers can scan a QR code, verify on their phone, and receive a barcode or code for the associate to scan at checkout. This approach can work with existing store hardware and familiar checkout steps.

How does IDMe prevent discount abuse?

IDMe checks a shopper’s eligibility before an offer is issued, and ties each verified member to a persistent record so the same credential can't be reused across multiple customer accounts. This helps prevent shared codes and ineligible redemptions while keeping the offer available to customers who qualify.

Can someone else use my customer's verified status?

No. Each verification is tied to one person and can't be shared or reused by someone else. That's different from some verification tools, which don't prevent one credential from being passed around.

How is IDMe different from other verification solutions?

IDMe gives shoppers a persistent, reusable identity they can use across participating brands. Unlike verification tools that require a new eligibility check at each brand or transaction, IDMe lets returning members sign in and reuse an existing verification where it meets the program’s requirements. Brands can reach an established verified audience while maintaining the customer relationship through their own CRM and loyalty programs.

Grow with targeted & trusted audiences

Talk with our team about the segments you want to reach, the offers you want to protect, and how IDMe can help turn verified shoppers into long-term customers.